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To grow your business in harmony .

For Spa Businesses

Stéphan is a Business Coach and Consultant. She founded GlobalSpaTouch with the mission to grow spa businesses in harmony.

She offers out of the box solutions in training, communication and business processes.

Training and Communication for growth

Whether you want:

to grow and retain your clientele

to increase your sales

to empower your staff

to gain more visibility

improve customer services

What we offer:

Customised training in retail, spa protocols and products

Events: beauty and wellness workshops/masterclasses, open house, product launches, Press releases, corporate wellness program

It all comes to one thing:
Communications and spa know-how.

Whatever the actions and tools you want us to help you with, we will have a closer look at your communication strategy, plan, and calendar because it’s key that all actions are in harmony and resonate and interact with each other. GlobalSpaTouch offers a custom approach.

Business Process to understand and take actions

Whether you want:

to manage your inventory

to know where you stand

to maximise your service revenue

to get your business to the next level

to increase your profit

What we offer:

    Mystery shopper report

    External audit

    On-going monitoring of the key indicators

    Retail performance review

    Inventory management

    Objectives planning

    Sodashi-product
    It all comes to one thing:
    Managing your data and having clear processes.

    GlobalSpaTouch offers you to diagnose your activity and offer you solutions with a confidential and participative approach to improve the operation of your spa.

    Stephan worked with me as a coach and as an esthetician hands on in my spa. I cant say enough good things about her! Her coaching and consulting skills including inventory, sales, markering and optimizing my retail helped me take my business to another level. She was also extremely knowledgeable in beauty industry, spa, and organizational aspects of my business. She helped me with my clients during my mat leave and her skincare knowledge was a marvel to count on while I was away from the spa. I hope logistics allow us to work together again one day! .’’

    Maria Roche – Holistic Facialist. Certified Esthetician

    Stéphan is a terrific coach! She was attentive to the needs of each women-owned business trying to market their shea -based cosmetic products into Europe and North America, providing in-depth analysis, tailored advice and relevant market information during her sessions. She provided 3 webinars: -fundamentals of marketing, developing a beauty brand and developing your market strategy and coached 20 women entrepreneurs successfully.’’

    Terfe Ashwe – Development expert / international trade/ inclusivity

    Stéphan’s expertise has been crucial to the success of the launch of Dr Baumann Skinident cosmetic products onto the French market. Thanks to her creativity, her flexibility and her profound knowledge of the expectations of beauty professionals, Stéphan has been able to very quickly develop treatment protocols and online trainings. She engaged with our clients online to teach and explain the merits of the brand for B to B purposes in a very practical and pedagogical way. She is sharp and has a critical mind. Stéphan is passionate about wellness and beauty. As well as keeping up with the latest skin care trends, she remains loyal to the brand. I continue to heed her advice as much as possible and I can undeniably recommend her expertise in marketing and consulting.’’

    Frédéric Letellier – CEO Skinident France

    SI have been working with Stephan for over a year now and highly recommend her to anyone who is looking for a detailed oriented and conscientious individual. She is extremely knowledgeable in spa management and a great aesthetician. Her European background and training is highly sought after. Stephan is very precise in all she does and takes great pride in her work.’’

    Ron Franks – Owner, Dr Baumann Cosmetics Canada

    I required the services of GlobalSpaTouch during two years to help me develop the cosmetic brand Sodashi in the Asian market. Thanks to her international and all-round profile, she managed to react quickly and efficiently to the commercial and technical issues. Her in-depth knowledge of the spa manager and aesthetician jobs have contributed to the success of her missions as a trainer (for products and treatment protocols) in 5 star spas in Japan and Korea. Thanks to her out of the box solutions and her great analytical skills, she managed to overcome all issues. Her passion for the beauty and wellness industry and her interpersonal skills made the difference. It was a pleasure to work with her!’’

    Dominique Marcel-Huet Founder and owner of CLEDASIE Japan